FAQ

We work directly inside your existing EHR or billing platform using secure, role-based access. No software changes are required. Our focus is on denied, underpaid, and overlooked claims to protect revenue you’ve already earned.

No. We work within the platform you already use..

We specialize in rejection-focused billing. That means we prioritize denied and underpaid claims rather than just processing new submissions. Our goal is to stabilize and protect your collections.

Many therapists initially feel that way. Our goal isn’t to add expense — it’s to strengthen collections. In many cases, improving follow-up on denied claims helps offset the cost of service. We’re happy to review your accounts receivable before you decide.

We operate fully within HIPAA guidelines. Access is role-based, encrypted, and controlled by you. We never remove data from your system without proper authorization.

No. You retain full ownership of your system and data. Access can be adjusted or revoked at any time.

The right time is often when:

1. Denied claims are stacking up

2. Admin time is competing with client care

3. Collections feel inconsistent

4. Growth is increasing billing complexity

That’s completely valid. Some therapists choose to manage billing themselves. If you ever feel like follow-up or denial management is slipping through the cracks, we’re happy to provide a second look.

Let’s schedule a 30 minute, no obligation meeting and spend 15 minutes looking over your accounts receivable with some time for follow up questions.